11 tips for writing better customer service emailsĬreating an excellent email strategy starts with identifying the critical aspects of writing a good email and building them into your team’s day-to-day practices. Sometimes it’s the old standards that do the best work. ![]() Many might tell you that email is too impersonal to deliver the kind of excellent customer service that people expect, but when you carefully craft your emails to be considerate and quick, there’s little that you can do to provide a better experience.Ĭonsider these tips, tricks, and templates before you make any decisions relegating customer service emails to the past in favor of newer technologies. ![]() With each step that our industry takes into the future, we rely more heavily on tried-and-true platforms like customer service emails to solve customer dilemmas.
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